The Ritz-Carlton Jakarta, Pacific Place Hotel | Jakarta ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Jalan Jendral Sudirman Kav 52-53, Jakarta, Indonesia, 12190

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Guest Room

Max:

2 persons

700 sq. feet

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

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Guest Room

Max:

2 persons

840 sq. feet

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

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King Suite

Max:

2 persons

1120 sq. feet

Bed options:

1 King Size Bed

Pool view

Shower

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

Jakarta 2.6 mi

Airports

Halim Perdanakusuma (HLP) 7.1 mi

Soekarno Hatta (CGK) 19.8 mi

Metro stations

Istora1000 ft

Senayan3000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Valet parking

Baggage storage

Locker room

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Allergy-free rooms
Elevator
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center
Cycling
Golf course
Sports trainer

Guest Parking

Electric kettle
Dryer

Services

Airport shuttle
Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Stores/Commercial services
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Dinner
Packed lunches
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services
Children's buffet
Children's play area

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Garden area
Leisure/ TV room
Spa & wellness center
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage

Room features

Free Wi-Fi in rooms
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Dryer

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Jalan Jendral Sudirman Kav 52-53, Jakarta, Indonesia, 12190

Map view

Jalan Jendral Sudirman Kav 52-53, Jakarta, Indonesia, 12190

City landmarks

Museums

Satriamandala Museum

4700 ft

Jl. Prof. DR. Satrio Kav. 3-5 Ciputra World 1

Ciputra Artpreneur Theater

1.4 mi

Shopping Area

Senayan City Mall

1.1 mi

Night club

Jakarta Convention Centre

1.7 mi

Mall

Pasific Place

1.0 mi

Shopping Area

The Plaza Semanggi

1.0 mi

Stadiums

Gelora Bung Karno Stadium

3300 ft

Mall

Plaza Senayan

1.1 mi

Shopping Area

FX Sudirman

1.3 mi

Mall

Lotte Shopping Avenue

1.4 mi

Jl. Prof. Dr. Satrio C-4 no. 13 Jl. Suryo no. 22

Culinaria Modena

4200 ft

Museums

Indonesian National Police Museum

1.2 mi

Jl. Silang Monas

National Monument

3.6 mi

Sunda Strait West Java

Anak Krakatau Nature Reserve

1.2 mi

Events

Assembly Hall

3500 ft

Jl. Stadion Senayan

Taman Kridaloka 1 Senayan

3400 ft

Shopping Area

Mall Ambassador

1.9 mi

Shopping Area

ITC Kuningan

1.1 mi

RT.2/RW.6

Patung Pemuda Membangun

4300 ft

Shopping Area

Bellagio Boutique Mall

1.0 mi

Jl. Prof. DR. Satrio

PT Dessert Island

4500 ft

Shopping Area

STC Senayan

1.1 mi

Jln. Asia Afrika Hotel Mulia

Mulia Spa & Fitness Centre

1.1 mi

Jl. Sisingamangaraja

Mataram Park

1.1 mi

Shopping Area

Citywalk Sudirman

1.2 mi

Mall

Citywalk Sudirman Jakarta

1.2 mi

Jalan Palmerah Selatan 17

Bentara Budaya Jakarta

1.4 mi

Karno Senayan

Al-Bina Mosque

1.3 mi

Nearby

Amusement Park

Kidzania

2000 ft

Night club

Fable

2000 ft

Restaurants

Pasola

700 ft

Jl. Jend Sudirman Kav 52 - 53 The Ritz-Carlton Jakarta

Hard Rock Cafe Jakarta

100 ft

Jl. Jend Sudirman Kav 54-55 Pacific Place Unit G-05 SCBD Lot 3-5

Kintan Japanese Yakiniku

900 ft

Pacific Place Mall 5 Fl

Kenny Rogers Roasters

900 ft

Jl Jend. Sudirman Kav. 52 - 53 Pacific Place Mall UG-99 Sudirman CBD Lot 3-5

Shaburi

1200 ft

Jln. Jendral Sudirman 52-53

Kyochon

1100 ft

Pacific Place Mall 4th Floor

Tesate - Pacific Place

1200 ft

Pacific Place SCBD

Kila Kila by Akasya

500 ft

Jl. Jend. Sudirman Kav. 52-53 Kawasan SCBD Gedung Lot 4

Odysseia

1100 ft

Jl. Sudirman Kav. 52-53 Pacific Place - South Lobby Level B1 no. G-102 LT. GF

TWG Tea at Plaza Senayan

1200 ft

Jl. Asia Afrika no. 8 Plaza Senayan level 1 unit 109A

Reviews and Ratings

Reviews from guests about their experience.

84%

loved their spa retreat and can’t wait to return.

8.4/10

Great

Rooms

9.2

Location

9.8

Service

9.6

Dining

7.8

Samuel

United States of America, March 2025

6.6/10

My stay at The Ritz-Carlton Jakarta, Pacific Place was an enjoyable experience, although there were a few hiccups. The room was spacious, luxurious, and clean, which I appreciated. The staff was friendly and attentive, making me feel welcomed throughout my visit. However, I found the dining options on the club floor to be average, and I had a slight inconvenience with my booking.

Rooms

10.0

The room was exceptionally comfortable and clean, offering a luxurious feel. I loved the spacious layout and artistic decor, making it ideal for a family stay.

Service

9.0

The staff was incredibly friendly and helpful, especially in the Club Lounge. They truly made my experience nice with their attentiveness.

Location

10.0

The hotel's location is perfect, directly connected to Pacific Place mall. It's convenient for shopping and accessible via public transport.

Dining

7.0

Dining at Pasola Jakarta was a treat with a fantastic variety of Indonesian, Japanese, and Western cuisines. However, I found the food on the club floor to be less impressive compared to my expectations.

Facilities

9.0

The amenities included great room service, efficient housekeeping, and a lovely lounge. I also appreciated the valet parking and transportation services offered.

Harold

United States of America, December 2024

6.0/10

I had an lovely stay at The Ritz-Carlton Jakarta, Pacific Place. The service was perfect and the food at Pasola Restaurant blew me away. However, I did experience a minor hiccup with my reservation, which was a bit frustrating.

Rooms

9.0

The room was spacious and comfortable, featuring a walk-in closet and big beds with plenty of pillows. It provided a soothing sanctuary after busy days in Jakarta.

Service

10.0

The staff consistently went above and beyond my expectations. From the warm welcome at reception to the personalized service throughout my stay, I truly felt valued.

Location

9.0

Situated right next to a major shopping mall, the location was perfect. It made navigating the busy Jakarta streets quite convenient.

Dining

10.0

Dining was a highlight, particularly the extensive offerings at the club lounge and the delicious dishes at Pasola. Every meal was beautifully presented and good.

Facilities

9.0

The range of facilities like room service and the spa added to my experience. I particularly enjoyed the reflexology massage, which was well executed.

Paul

United States of America, December 2024

5.6/10

My stay at The Ritz-Carlton Jakarta, Pacific Place was largely enjoyable due to the friendly and attentive staff, and the spacious rooms. However, I encountered some issues with the dining options and inconsistencies in service that detracted from the experience. Overall, I appreciated the warm hospitality but feel there’s room for improvement.

Rooms

8.0

The room was spacious and well-maintained, although slightly dated. The full facilities, including a Jacuzzi and sauna, added to my comfort.

Service

9.0

The service was superb overall, with staff like Ms. Ana and Mr. Dennis delivering really good attention. However, there were moments of inconsistency, especially in the restaurant service that could have been better.

Location

10.0

Perfectly situated next to Pacific Place Mall, the location was ideal for my needs. It offered convenience and easy access to shopping and dining.

Dining

7.0

The food quality was good but lacked variety. While some dishes were good, I found the dining experience less satisfying due to limited options that suited my tastes.

Facilities

7.0

The hotel provided a range of facilities, from room service to a pool. However, at times the absence of simple amenities like shampoo and conditioner in the room was a letdown.

Robert

United States of America, October 2024

6.6/10

My stay at The Ritz-Carlton Jakarta, Pacific Place was a good experience overall. I was particularly impressed by the attentive staff and the excellent service provided throughout the hotel. However, I did find some areas in dining that could use improvement, especially the variety of food options. Still, the location and the amenities made my stay nice.

Rooms

9.0

The room was spacious, featuring a walk-in closet and a lovely bathtub. It came with good details, like pink balloons and rose petals in the bathroom, which made it feel special (a nice touch!).

Service

10.0

The service was truly excellent! The staff were extremely helpful and always attentive, especially at the 21st floor lounge. They remembered my preferences, which made me feel valued and at home.

Location

10.0

The location is fantastic, providing a serene atmosphere amidst the hustle of Jakarta. With direct access to a shopping mall and close proximity to downtown attractions, I couldn’t ask for a better spot for both work and leisure.

Dining

7.0

While the food quality was good, I felt that the variety could use some enhancement. The dining options were decent, but I found myself hoping for more diverse choices; especially during the all-inclusive meals.

Facilities

8.0

The hotel offered excellent facilities, including room service, valet parking, and laundry services. The pool area was nice, albeit a bit small, providing a cozy space to relax.

Joe

United States of America, October 2024

6.8/10

My stay at The Ritz-Carlton Jakarta, Pacific Place was quite nice. The room was both spacious and luxurious, with a stunning view of the city. The staff truly made the experience special with their thoughtful gestures, especially during my son's birthday celebration. However, I did encounter a few hiccups with dining service that could be improved.

Rooms

10.0

The room was incredibly spacious and homey, featuring luxurious details. The view from the bathtub was simply a delight.

Service

10.0

The service was really good. From the warm welcome to the caring staff who surprised my son with a birthday cake, I felt really taken care of. Special thanks to Hasnal, Febri, Ilham, and the team at the in-room dining.

Location

10.0

The hotel's location is perfect, nestled right next to a high-end mall and in the vibrant heart of Jakarta. It felt like an oasis amidst the bustling city.

Dining

8.0

While the dining options were varied and presented beautifully, I did experience some inconsistencies with service during meals. The food quality was good, but I felt there could be more attention paid to guest needs in the dining area.

Facilities

9.0

The hotel offers great facilities, including room service and amenities within the club lounge. It was easy to enjoy the various options available during my stay.