The Ritz-Carlton Jakarta, Pacific Place | Jakarta ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

Jalan Jendral Sudirman Kav 52-53, Jakarta, Indonesia, 12190

“The Ritz-Carlton Jakarta, Pacific Place is perfectly situated within a vibrant mall!”view full review

The Ritz-Carlton Jakarta, Pacific Place offers 5-star luxury with direct access to the Indonesia Stock Exchange and a high-end retail complex. Guests can expect legendary personal service and a premier spa experience, along with Indonesia's largest hotel ballroom.

Rooms & Amenities

The Ritz-Carlton Jakarta, Pacific Place features lavishly appointed guest rooms, hotel suites, and residences that showcase a unique blend of regional and global design elements. Guests can choose from the largest hotel guest rooms and suites in Jakarta, which feature floor-to-ceiling windows and sunken marble baths.

Dining & Lounge

Dining options include PASOLA Restaurant, where guests can savor a selection of chef-curated local and organic dishes. The hotel also features a newly renovated Cigar Lounge and The Ritz-Carlton Club, which offers complimentary food and beverage offerings throughout the day.

Leisure & Business Facilities

The Ritz-Carlton Health Club features a fully equipped fitness center and a cascading swimming pool, while the luxury spa provides a complete spectrum of wellness services. The hotel hosts events in flexible meeting spaces, including the expansive ballroom suitable for up to 8000 attendees.

Location & Transportation

The Ritz-Carlton Jakarta, Pacific Place is situated in proximity to several cultural landmarks, including the Jakarta Convention Centre and Indonesian National Police Museum. Transportation options include nearby subway stations and bus stops, ensuring easy access throughout the city.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Guest Room Club Lounge Access

2 persons

65 m²

1 King-size bed

Shower

Coffee machine

room details

Larger Guest Room Club Lounge Access

2 persons

78 m²

1 King-size bed

Shower

Coffee machine

room details

Pacific Suite Club Lounge Access

2 persons

104 m²

1 King-size bed

Shower

Coffee machine

room details

Executive Three-Bedroom Residence City View

2 persons

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Jakarta 4.2 km

Airports

Halim Perdanakusuma (HLP) 11.5 km

Soekarno Hatta (CGK) 31.8 km

Underground

Istora300 m

Senayan900 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Culinary Experience

“During my stay, I had the pleasure of dining at Pasola Restaurant, where the culinary offerings were simply excellent. The meal concept was an unlimited ala carte menu featuring a wide selection of delicious dishes. One highlight was the Peking Duck, which was so sumptuous that my husband and I couldn't resist going back for more. The attention to detail and presentation made dining here a truly nice experience!” view full review

Relaxing Spa Getaway

“I enjoyed a soothing massage at the hotel's spa, and it was a highlight of my stay. The skilled therapists utilized a blend of traditional techniques and modern therapies, which left me feeling completely rejuvenated. The serene ambiance of the spa further enhanced my experience, making it the perfect escape to unwind after a long day.” view full review

Luxurious Room Features

“My room was incredibly spacious and elegantly designed, creating a perfect retreat after a busy day. The plush king-sized bed, adorned with crisp linens, invited relaxation. Additionally, the large windows offered amazing views of the city, elevating my experience even further. The thoughtful touches, such as the elegant decor and attention to detail, made the room feel truly luxurious.” view full review

Great Entertainment Options

“The hotel provided a great selection of entertainment options in my room. I appreciated the sound system, which enhanced my experience while enjoying the latest movies. The overall setup was perfect for unwinding, allowing for a cozy and immersive environment to catch up on shows or relax with music.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Cycling
Golf course
Sports trainer

Guest Parking

Electric kettle
Dryer

Services

Airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Shops/Commercial services
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Dinner
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet
Children's play area

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Dryer

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Jalan Jendral Sudirman Kav 52-53, Jakarta, Indonesia, 12190

Map view

Jalan Jendral Sudirman Kav 52-53, Jakarta, Indonesia, 12190

City landmarks

Museum

Satriamandala Museum

1.4 km

Landmark

Ciputra Artpreneur Theater

2.3 km

Shopping Area

Senayan City Mall

1.8 km

Night club

Jakarta Convention Centre

2.8 km

Mall

Pasific Place

1.6 km

Shopping Area

The Plaza Semanggi

1.6 km

Stadium

Gelora Bung Karno Stadium

950 m

Mall

Plaza Senayan

1.8 km

Shopping Area

FX Sudirman

2.2 km

Mall

Lotte Shopping Avenue

2.3 km

Landmark

Culinaria Modena

1.3 km

Museum

Indonesian National Police Museum

2.0 km

Landmark

National Monument

5.7 km

Event hall

Assembly Hall

990 m

Landmark

Taman Kridaloka 1 Senayan

980 m

Landmark

Anak Krakatau Nature Reserve

1.9 km

Shopping Area

Mall Ambassador

3.0 km

Shopping Area

ITC Kuningan

1.8 km

Landmark

Patung Pemuda Membangun

1.3 km

Landmark

PT Dessert Island

1.4 km

Shopping Area

STC Senayan

1.7 km

Shopping Area

Bellagio Boutique Mall

1.7 km

Landmark

Mulia Spa & Fitness Centre

1.8 km

Shopping Area

Citywalk Sudirman

1.9 km

Mall

Citywalk Sudirman Jakarta

1.9 km

Landmark

Mataram Park

1.8 km

Landmark

Bentara Budaya Jakarta

2.2 km

Landmark

Al-Bina Mosque

2.2 km

Nearby

Amusement Park

Kidzania

580 m

Night club

Fable

580 m

Restaurants

PASOLA Restaurant

190 m

Jl. Jend Sudirman Kav 52 - 53 The Ritz-Carlton Jakarta

Hard Rock Cafe Jakarta

20 m

Jl. Jend Sudirman Kav 54-55 Pacific Place Unit G-05 SCBD Lot 3-5

Kintan Japanese Yakiniku

270 m

Pacific Place Mall 5 Fl

Kenny Rogers Roasters

270 m

Jl Jend. Sudirman Kav. 52 - 53 Pacific Place Mall UG-99 Sudirman CBD Lot 3-5

Kyochon

330 m

Pacific Place Mall 4th Floor

Shaburi

340 m

Jln. Jendral Sudirman 52-53

Tesate - Pacific Place

340 m

Pacific Place SCBD

The Goods Cafe

340 m

Plaza Indonesia Extention L4 #14 Jl. M.H Thamrin Kav 28-30

TWG Tea at Plaza Senayan

350 m

Jl. Asia Afrika no. 8 Plaza Senayan level 1 unit 109A

Zhuma - Pacific Place

310 m

Lantai 5

Reviews and Ratings

Reviews from guests about their experience.

Samuel

United States, March 2025

6.6/10

My stay at The Ritz-Carlton Jakarta, Pacific Place was an enjoyable experience, although there were a few hiccups. The room was spacious, luxurious, and clean, which I appreciated. The staff was friendly and attentive, making me feel welcomed throughout my visit. However, I found the dining options on the club floor to be average, and I had a slight inconvenience with my booking.

Rooms

10.0

The room was exceptionally comfortable and clean, offering a luxurious feel. I loved the spacious layout and artistic decor, making it ideal for a family stay.

Service

9.0

The staff was incredibly friendly and helpful, especially in the Club Lounge. They truly made my experience nice with their attentiveness.

Location

10.0

The hotel's location is perfect, directly connected to Pacific Place mall. It's convenient for shopping and accessible via public transport.

Dining

7.0

Dining at Pasola Jakarta was a treat with a fantastic variety of Indonesian, Japanese, and Western cuisines. However, I found the food on the club floor to be less impressive compared to my expectations.

Facilities

9.0

The amenities included great room service, efficient housekeeping, and a lovely lounge. I also appreciated the valet parking and transportation services offered.

Harold

United States, December 2024

6.0/10

I had an lovely stay at The Ritz-Carlton Jakarta, Pacific Place. The service was perfect and the food at Pasola Restaurant blew me away. However, I did experience a minor hiccup with my reservation, which was a bit frustrating.

Rooms

9.0

The room was spacious and comfortable, featuring a walk-in closet and big beds with plenty of pillows. It provided a soothing sanctuary after busy days in Jakarta.

Service

10.0

The staff consistently went above and beyond my expectations. From the warm welcome at reception to the personalized service throughout my stay, I truly felt valued.

Location

9.0

Situated right next to a major shopping mall, the location was perfect. It made navigating the busy Jakarta streets quite convenient.

Dining

10.0

Dining was a highlight, particularly the extensive offerings at the club lounge and the delicious dishes at Pasola. Every meal was beautifully presented and good.

Facilities

9.0

The range of facilities like room service and the spa added to my experience. I particularly enjoyed the reflexology massage, which was well executed.

Paul

United States, December 2024

5.6/10

My stay at The Ritz-Carlton Jakarta, Pacific Place was largely enjoyable due to the friendly and attentive staff, and the spacious rooms. However, I encountered some issues with the dining options and inconsistencies in service that detracted from the experience. Overall, I appreciated the warm hospitality but feel there's room for improvement.

Rooms

8.0

The room was spacious and well-maintained, although slightly dated. The full facilities, including a Jacuzzi and sauna, added to my comfort.

Service

9.0

The service was superb overall, with staff like Ms. Ana and Mr. Dennis delivering really good attention. However, there were moments of inconsistency, especially in the restaurant service that could have been better.

Location

10.0

Perfectly situated next to Pacific Place Mall, the location was ideal for my needs. It offered convenience and easy access to shopping and dining.

Dining

7.0

The food quality was good but lacked variety. While some dishes were good, I found the dining experience less satisfying due to limited options that suited my tastes.

Facilities

7.0

The hotel provided a range of facilities, from room service to a pool. However, at times the absence of simple amenities like shampoo and conditioner in the room was a letdown.

Robert

United States, October 2024

6.6/10

My stay at The Ritz-Carlton Jakarta, Pacific Place was a good experience overall. I was particularly impressed by the attentive staff and the excellent service provided throughout the hotel. However, I did find some areas in dining that could use improvement, especially the variety of food options. Still, the location and the amenities made my stay nice.

Rooms

9.0

The room was spacious, featuring a walk-in closet and a lovely bathtub. It came with good details, like pink balloons and rose petals in the bathroom, which made it feel special (a nice touch!).

Service

10.0

The service was truly excellent! The staff were extremely helpful and always attentive, especially at the 21st floor lounge. They remembered my preferences, which made me feel valued and at home.

Location

10.0

The location is fantastic, providing a serene atmosphere amidst the hustle of Jakarta. With direct access to a shopping mall and close proximity to downtown attractions, I couldn't ask for a better spot for both work and leisure.

Dining

7.0

While the food quality was good, I felt that the variety could use some enhancement. The dining options were decent, but I found myself hoping for more diverse choices; especially during the all-inclusive meals.

Facilities

8.0

The hotel offered excellent facilities, including room service, valet parking, and laundry services. The pool area was nice, albeit a bit small, providing a cozy space to relax.

Joe

United States, October 2024

6.8/10

My stay at The Ritz-Carlton Jakarta, Pacific Place was quite nice. The room was both spacious and luxurious, with a stunning view of the city. The staff truly made the experience special with their thoughtful gestures, especially during my son's birthday celebration. However, I did encounter a few hiccups with dining service that could be improved.

Rooms

10.0

The room was incredibly spacious and homey, featuring luxurious details. The view from the bathtub was simply a delight.

Service

10.0

The service was really good. From the warm welcome to the caring staff who surprised my son with a birthday cake, I felt really taken care of. Special thanks to Hasnal, Febri, Ilham, and the team at the in-room dining.

Location

10.0

The hotel's location is perfect, nestled right next to a high-end mall and in the vibrant heart of Jakarta. It felt like an oasis amidst the bustling city.

Dining

8.0

While the dining options were varied and presented beautifully, I did experience some inconsistencies with service during meals. The food quality was good, but I felt there could be more attention paid to guest needs in the dining area.

Facilities

9.0

The hotel offers great facilities, including room service and amenities within the club lounge. It was easy to enjoy the various options available during my stay.